Gryphon display issue

[Jackpine]

That sounds to me like a hardware display problem in your unit. This is why these things come with a warranty. I think you need to contact PHP and explain what you're seeing (including the banding when plugged into your PC).

I'm guessing they will give you an RMA# and replace your unit. But, don't send it to them without talking to them first! If you DO send your unit in, make sure you set your truck back to stock first.

However, BEFORE you call PHP, with your truck set to stock, connect your unit to the PC and through Pegasus update both the firmware and the calibrations: [Updates]->[Gryphon Update Manager]. And then, reload your custom tunes into the Gryphon using [Updates]->[Custom File Download] or [Updates]->[Targeted Functions], depending on the version of Pegasus you have. It's possible your problem can be cured with a firmware update and it's certainly worth a try.

- Jack

[bskouby]

Yeah..I was afraid of something like that. I was hoping that perhaps there was just something I was missing. I don't like to blame products and then find out that I just had a brain fart and missed something obvious.

I'll can give the firmware update a try...but I actually did this exact procedure about 8 weeks ago when I got my custom tunes. So...unless there was a firmware update in that time period, it might be an exercise in futility.

I'll mess around with this for a bit, but will likely call PHP soon.

Thanks!

[Longshot270]

I've had the banding before but it comes and goes for me.

[88Racing]

First have your battery load tested.
If its good........
Then it could be a............
Hardware issue........
Call PHP.

[Paw Paw]

My display faded out yesterday morning . Could barely see the parameter readouts . Drove the truck around all day. Display came back to where it was readable by late in the evening . First time it has done this. Did notice that each time I tried to change the contrast that some of the parameters would go to ZERO for a second and then come back . Guess I can call PHP tonight.
Hope Bill and Corey can fix me up .

PAW PAW

[Jackpine]

Paw Paw, I don't think you have a problem.

When you adjust the brightness on the LCD display, the process that handles the reading of the PCM is momentarily interrupted causing some or all of the displays to read zero ("0"). This is a normal occurrence, but the Gryphon should resume normal monitoring functions after the brightness adjustments are complete.

If not, either a key OFF/key ON sequence or unplugging and reconnecting the Gryphon at the OBDII port should fix the problem.

Anyway, unless you cannot get your display to function like it should, you should be fine.

- Jack

[Paw Paw]

Thanks Jack for explaining the Zero condition when I was changing the contrast . I am still concerned about the faded out screen situation that happened and then cleared up all by itself. I will still probably call PHP , just to ask about it.
Thanks again Jack!!
PAW PAW