need help

[OneMeanStroker]

That's my fault. I pulled it to the side and PM'd Cody. Sorry Bill.

[bill1980]

no problem. just waiting for cody or someone to respond. to many times zones apart have a hard calling him. just waiting for him to respond.

[catman2]

I was on the fence until now between PHP and Cale's tunes. Adios

[OneMeanStroker]

Catman2, the PHP tunes are awesome. Don't know much about Cale's tunes. I even just bought PHP tunes for the Excursion. Worlds above some others I've tried.

[catman2]

Originally Posted by OneMeanStroker

Catman2, the PHP tunes are awesome. Don't know much about Cale's tunes. I even just bought PHP tunes for the Excursion. Worlds above some others I've tried.

Cale's tunes are no better or worse than PHP's. Cale has less exposure.

[bill1980]

i do have to say. php has the worst customer service i have ever had to deal with. i have emailed with no response. called countless times and havnt got ahold of anyone or corey wasnt in. and have been on this forum waiting for replies and nothing. as far as im concerened i just wasted 400.00 dollars.

[OneMeanStroker]

If you PM Cody, he's normally back to you pretty quick. It's a smaller company with tremendous growth and popularity. Hard to keep up with sometimes I guess. I have had great response from them when PMing them, but you're right, e-mails go unanswered a lot. I've only called twice, and was lucky both times apparently. Definitely NOT a waste of $400 though. REALLY HAPPY with my FU, and even ordered a GRYPHON because of it. Mileage and performance at the flip of a switch, love it.

[cleatus12r]

Originally Posted by catman2

Cale's tunes are no better or worse than PHP's. Cale has less exposure.

It depends.......

I've run a TON of different programming on my various 7.3L trucks and actually started tuning my own just because my preferences are so much different than everyone else out there.

My best advice is to try a whole bunch of different tuners' programs and see what you like/dislike about each. There isn't one out there that will be perfect (for everyone's individual tastes) in all areas. Bill's tuning isn't perfect for everybody and he'll be the first to tell you that. I feel the same way about my own personal tuning....it's different, but I like it.

[cleatus12r]

Originally Posted by bill1980

no problem. just waiting for cody or someone to respond. to many times zones apart have a hard calling him. just waiting for him to respond..........

i did notice i had to give half to full throttle before i could feel the difference on flat ground........

If there is a connection problem, there will be no difference at all between any of the positions and your most likely problem is that the truck won't even start.

If you feel ZERO difference in the power between the 80 and 120 programs (but see more smoke), you NEED to see what your injection pressure is and what your injection pressure regulator is doing.

My guess is that your high pressure oil system is weak.

Bill and I had a truck on the Dyno last weekend that struggled to make the same 300 HP that it did last year on someone else's tuning. It turns out that 290 was all we were going to get regardless of what we did with the tuning. Once we hooked the scanner to the truck to see what was going on, it turns out that 1800 PSI was all the HPO system was able to deliver. Sure, it smoked good at the bottom end, but anything over 65-80 HP in the tuning was pointless for all-out power.


The accelerator pedal is designed to feel "stock-ish" until 1/3-1/2 "throttle".

Originally Posted by bill1980

and have been on this forum waiting for replies and nothing

On the customer support side of things, I feel like I have been very interactive on what is going on here......I asked you to have some diagnostics done because there is no difference between the tuning on your truck and OneMeanStroker's truck if you're using the FU or Phoenix with standard calibrations but I have yet to hear about anything you've found in that regard.

[bill1980]

so the chip isn't really working till you hit 1/3 to 1/2 throttle? i guess bullydog was just programmed different. you even nudge the throttle and you can feel the difference. the only time i get on the throttle that much is when im towing or some in front of me is driving to damn slow and i buz around them. i have had some dianostics done a week ago its on page 3 post 25. and sent you 2 emails after no response to my post.