3 questions so far...

[Wile_E]

What's the best way to check on my custom tunes? I hate to bug anyone, since I know they are busy, but I received my Gryphon early in May and am getting anxious to have the good stuff.

Should I just be patient? Should I try and call the shop? With my luck I'll call the shop and interrupt them working on my tunes!

Thanks.

[88Racing]

I see your hex in your user profile....maybe post it in this link>>>http://forum.gopowerhungry.com/give-...-ecm-tcm-code/

I didn't see it in there of course I didn't look real hard either......

Just have patience.....

[Jackpine]

Originally Posted by Wile_E

What's the best way to check on my custom tunes? I hate to bug anyone, since I know they are busy, but I received my Gryphon early in May and am getting anxious to have the good stuff.

Should I just be patient? Should I try and call the shop? With my luck I'll call the shop and interrupt them working on my tunes!

Thanks.

Please do what 88Racing said. You need to start a thread, and the title needs to be your name! In that thread, you tell PHP your hex/calibration code and the programmer's Serial Number (S/N). As 88 said, this is where you start that thread: Power Hungry Performance Forum

They'll see it as a new post and Bill will be able to write your tunes.

- Jack

[Wile_E]

I posted the HEX code etc. as you suggested in the other location. One thing - I can't seem to find a serial number... I found:

Bootloader v1.00b
Product E3.22.99
Firmware 24
Hex file RXCM5C4

Is this sufficient? If you can point me at the location for the serial number I will edit to include that.

Thanks again

[88Racing]

Originally Posted by Wile_E

I posted the HEX code etc. as you suggested in the other location. One thing - I can't seem to find a serial number... I found:

Bootloader v1.00b
Product E3.22.99
Firmware 24
Hex file RXCM5C4

Is this sufficient? If you can point me at the location for the serial number I will edit to include that.

Thanks again

Its usually on the back of the unit on a sticker or on your invoice.
By using pegasus you should be able to see it also

You can also use this helpful sticky I wrote>>>http://forum.gopowerhungry.com/gryph...ease-read.html

[Wile_E]

Originally Posted by 88Racing

Its usually on the back of the unit on a sticker or on your invoice.
By using pegasus you should be able to see it also

You can also use this helpful sticky I wrote>>>http://forum.gopowerhungry.com/gryph...ease-read.html

Interesting. There is no serial number listed in the diagnostics - only the info I posted. Also - I pulled the tuner out of the pod and there is no sticker on it... My invoice number is 4505. Does that help? I will pull the unit out and see about getting connected to Pegasus when I get home tonight.

I should have done this 6 weeks ago when I got the tuner back, but since the HEX Code was shown on the Invoice I made the assumption that they had what they needed. My mistake.

[88Racing]

Originally Posted by Wile_E

Interesting. There is no serial number listed in the diagnostics - only the info I posted. Also - I pulled the tuner out of the pod and there is no sticker on it... My invoice number is 4505. Does that help? I will pull the unit out and see about getting connected to Pegasus when I get home tonight.

I should have done this 6 weeks ago when I got the tuner back, but since the HEX Code was shown on the Invoice I made the assumption that they had what they needed. My mistake.

I'm going to assume your serial number may be 4505 since its an upgrade IDK?

[Jackpine]

I would use the invoice number. It's a way for PHP to tie the hex code to you, and, when your tunes are ready, Pegasus looks for them on PHP's server using your S/N. So, now please put all that in a thread (your name as the title) as we suggested.

I know it seems like you're being asked to do a lot, but Bill and Corey are very busy and they've settled on this approach as the way to keep from being confused by possibly conflicting input.

And, I just realized, since you're talking about an "older model" Gryphon, you can run Pegasus on your PC, and when it's running, plug your Gryphon in. Once Pegasus connects to your Gryphon, it will show your S/N on the information line at the bottom of the Pegasus window. Make CERTAIN you've set your truck back to stock before you try to connect the Gryphon to your PC!

And, you could also see if perhaps your tunes ARE done, but you just didn't get notified. Click on [Updates]->[Download Custom Tunes]. It the tunes are ready, they'll be installed. If not, they won't be found.

Edit: I see you've started the thread as we asked. Go ahead and try Pegasus to find the S/N. You can edit your post to add it. You'll need to have Pegasus working properly to download your tunes in any case, so now's a good time to check that it installed correctly.

- Jack