Order Times

[xingfu]

I like the forum and I am interested in the topic.

[RevoErick]

Typically 4 to 6 weeks depending on work load, but could be less. Look at your order invoice and there is a box with an estimated completion date.

[88Racing]

Originally Posted by RevoErick

Typically 4 to 6 weeks depending on work load, but could be less. Look at your order invoice and there is a box with an estimated completion date.

x2!.....

[Stickman]

Hi, I'm new to the Forum...

I placed a order via PHP website for my SCT x3 on 12 Sept and never received a invoice. My credit card was charged, but have not heard/received anything from PHP. I am unable to call during phone hours due to my work schedule...I did email a week or so ago, but haven't heard anything back. I don't want to rush perfection, but after reading this post, I have become concerned about not receiving a invoice or any confirmation on my order other than credit card being charged. Any advice? Thanks

[88Racing]

Originally Posted by Stickman

Hi, I'm new to the Forum...

I placed a order via PHP website for my SCT x3 on 12 Sept and never received a invoice. My credit card was charged, but have not heard/received anything from PHP. I am unable to call during phone hours due to my work schedule...I did email a week or so ago, but haven't heard anything back. I don't want to rush perfection, but after reading this post, I have become concerned about not receiving a invoice or any confirmation on my order other than credit card being charged. Any advice? Thanks

Left a note for php.....

You also need to update your user cp with the device serial number and your hex code>>> http://forum.gopowerhungry.com/members/stickman.html

AND

Start a thread here>>> http://forum.gopowerhungry.com/give-...-ecm-tcm-code/

Please provide all the info as requested....thank-you

The other issue Bill had with my sct tunes is that he had to seperatly email each file....I'll leave a note for php also....

[dginter]

88, when we post the serial number and hex code here should we also list all modifications also?
i know mine have changed since i filled out the order form, thanks

[88Racing]

Originally Posted by dginter

88, when we post the serial number and hex code here should we also list all modifications also?
i know mine have changed since i filled out the order form, thanks

Yes, It would be a good idea....

http://forum.gopowerhungry.com/give-...uncements.html

[cleatus12r]

Originally Posted by dginter

88, when we post the serial number and hex code here should we also list all modifications also?
i know mine have changed since i filled out the order form, thanks

What is on the order form is what gets put in the tuning.
We use the hex code page to see who is ready for the custom calibrations to be built. At that point, the invoice is finalized and then put on Bill's desk or emailed to me.

[MTD]

this is to 88 racing i see that your a senior moderator and are leaving notes to php about orders. I hapen to be another customer that has been charged for the product over 2 weeks ago and still havent gotten an invoice or tracking number either ive tryed getting in touch with them but there phone hours never work for me hope you get help..

[cleatus12r]

This should clear up some things:
http://forum.gopowerhungry.com/53313-post6.html

Bill is pretty much the only one answering the phone unless Corey feels up to it (hopefully her upcoming surgery is helpful!!) and he is often on the phone for 20-30 minutes at a time; sometimes up to 60 minutes.

JackandJanet, 88Racing, Longshot270, and I are only able to relay a message to the moderators' section or possibly report a post (goes to PHP's email). None of us ever really talk to or have any physical contact with the office.