Concern

[tequilajohnson]

Originally Posted by Groovy Chick

Thanks for jumping in to help, Lars! Just wanted to let jb526 know, though, that we're working on getting caught up on custom tuning. Our goal is to get back to a four week wait, but for now, it's closer to eight weeks.

Next week is our first official No-Phone-Calls week (so that we can work on custom tuning and other projects). I'll have a better idea late next week about how much we get caught up.

And Lars is right! Ask as many questions as you need to! I sure would!

I am at 11 1/2 weeks and still have not received mine. You said there was 11 people ahead of me 14 days ago.

[88Racing]

Originally Posted by tequilajohnson

I am at 11 1/2 weeks and still have not received mine. You said there was 11 people ahead of me 14 days ago.

Use the pm options and send message to groovy chick. I'm with Jack on this: posts are hit and miss. Pm's are more direct.

Lars

[Jackpine]

And, I see you HAVE posted your name and HEX code (we moderators CAN see this) so, you've done your part. My guess is, your tunes are going to be ready VERY soon, and I'm sorry you've had to wait as long as this. But, the PM Lars suggested is a good idea too.

Hang in there, it WILL be worth the wait!

- Jack

[tequilajohnson]

Originally Posted by JackandJanet

And, I see you HAVE posted your name and HEX code (we moderators CAN see this) so, you've done your part. My guess is, your tunes are going to be ready VERY soon, and I'm sorry you've had to wait as long as this. But, the PM Lars suggested is a good idea too.

Hang in there, it WILL be worth the wait!

- Jack

I have sent a few PM's. 4/6 (said 11 people ahead of me) 4/16 (said she would check with Bill when he woke up), and 4/19 (no response).

[dplummer87]

Dont mean to hijack the thread...I see the current turn around time for custom tunes is 6-8 weeks...correct? What is the turn around time to get the edge upgraded to a gryphon?

[SinCityFX4]

Originally Posted by dplummer87

Dont mean to hijack the thread...I see the current turn around time for custom tunes is 6-8 weeks...correct? What is the turn around time to get the edge upgraded to a gryphon?

Originally Posted by Groovy Chick

Quite honestly, at this very moment, some customers have been waiting for tunes since February.

Turnaround on upgrades is about 2-3 weeks.

There ya go Dp...no more excuses now

[jb526]

So far I have no complaints. Within a half hour of sending the e-mail to corey with the order form I received two e-mails back.

The item shipped two days later and I received it on Monday. So far so good. Can't wait for the custom tunes.