Help my Gryphon does NOT work

[Jackpine]

Mmandley, I went back and changed the original title of this thread to "does NOT work" and added the "Help" smiley to try to get their attention. Don't worry, things WILL get fixed, but sometimes it takes patience.

- Jack

[mmandley]

Yes Corey it was =)

Im still waiting on Bill to get to me email i basically forwarded our chat to him.

[mmandley]

Corey am i correct to assume you got the Hex code in my emails to you? So you can have Bill start on my Custom tunes as well?

[mmandley]

Well i just saw the new bulliten from Corey about Bill being out of town and unreachable till after 4/3/09 so i have to wait till next week to see if Bill can figure out whats wrong with my Gryphon.

I did how ever try and update it again now that the servers are up and it updated saying it has the most up to date files and when i plugged it back in and got the D2 error again. It just says the truck will not talk to the programmer.

I dont know what else to do so ill have to wait for Bill next week. :sadface:

[mmandley]

Does anyone know if Bill is back?

Ive been waiting over a week and a half for help with my New Gryphon that doesn't work.

Corey wont answer any emails and Bill has been available. Im getting disappointed in the product at this point since all it will do is display temps for my truck.


Please help get this resolved.
I don't know what else to do.

Ive left messages, emails, and tried everything on the forums, including updating the gryphon and retrying it several times in my truck.

[mmandley]

Yes Corey i can be reached at my cell all night. I know hes busy and theres plenty others needing his services.

Also if you have time i sent you a couple emails with some questions can you look into them..

There about tunes and my Hex number

[mmandley]

Latest update.

Sorry its been so long since i posted, been busy Boating and doing yard work. Dreadfull combo but you have to get the yard clean to take the boat out as a reward lol.

Me and Bill talked a few weeks ago on the phone. Some things he had me try was hooking up a battery charger to the truck because the Gryphon has to have exactly 18V power supply and if the batter is aged or any fans or the sterio is on it can take from that voltage since the engine isnt running. This didnt help. The next day Bill called back and said he found out there was a batch of bad harnesses from the ORBI connector to the Gryphon computer and hes pretty sure thats the problem.

I mailed the entire unit back to him to replace the harness and upload the tunes to the gryphon.

Just patiently waiting its return.

[Jackpine]

Thanks for updating us mmandley. I DO want to correct one thing you said though. The Gryphon needs 12+ volts during programming, not 18V.

Hope you get your unit back soon.

- Jack

[mmandley]

Yes that would make more since seeing how the truck is a 12V system LOL.

[Sburn]

Originally Posted by JackandJanet

Thanks for updating us mmandley. I DO want to correct one thing you said though. The Gryphon needs 12+ volts during programming, not 18V.

Hope you get your unit back soon.

- Jack

Both you and mmandley correct about both 12 and 18 volts being needed. Ford uses an 18V signal on one of the DLC connector pins to initiate programming:

"FEPS: Flash EEPROM Programming Signal. 18 volt DC signal sent by the scan tool to initiate PCM reprogramming."

Since there's only a nominal 12V from the battery, I would assume that Gryphons and the like have a DC-DC converter to up 12V to 18V for that one pin during PCM programming.