Can not re-load canned tunes

[Caforddude]

I know by the title you guys are thinking "Why on earth would a person go from custom tunes to the canned tunes???"

Well the answer is simple, if you followed my issues with my engine up to the point that Ford replaced it and I got a new PCM AND a new HEX code then you would have the answer.

So anyways I have been in contact with Bill about getting my tunes re-configured for the new HEX code. But between my being busy with life and Bill being busy with all the things that have been going for him I am just getting around to getting my new HEX code to him.

So in the meantime while Bill is working on the tunes I *thought* he told me I could plug the gryphon into the internet and re-load the canned tunes back on to it. Well I gave it the old college try yesterday and no luck. I thought I might have an old version of pegasus (I did) so I deleted it and downloaded the latest version, but still no luck.

I keep getting this error.

"Unable to determine Gryphon version
The Gryphon may be in run mode, is set as a stock writer or the memory is corrupted"

Can any of you guys tell me if I'm doing it wrong or am I going to have to send the unit back for some issue?

Thanks for the help.