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Gryphon Programmer (Disabled) Edge Product has discontinued the Edge Evolution 2, but we still provide support and tuning for it. If you have a question or comment relating the Gryphon (or Evolution) programmer, post it here. |
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#51
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Bill I am experiencing the exact same problems do you believe the updated file would fix it?
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#52
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Are you using canned or custom tunes?
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SENIOR MODERATOR--PTLA God doesn't have a Facebook but he's my friend. God doesn't have a twitter, but I follow him. |
#53
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These would be targeted file updates for those other customers and wouldn't be applicable for your use. I'll post a note for Cody so Bill will look at it.
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SENIOR MODERATOR--PTLA God doesn't have a Facebook but he's my friend. God doesn't have a twitter, but I follow him. |
#54
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I put hard copies of the concerns on Bill's desk. He was awake all night and is still walking around now so I would expect him to look at this stuff mid-afternoon.
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Tuning, PCM flashing, and burning chips for 7.3s since 2008. Repairing all aspects of 7.3L Powerstrokes for 25 years. Eight 7.3L PSDs in the driveway including a 1994 Crown Vic and 1973 F100/2002 F350. Looking for the next victim. |
#55
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He is still aware of it. He hasn't gotten the issue resolved yet.
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Tuning, PCM flashing, and burning chips for 7.3s since 2008. Repairing all aspects of 7.3L Powerstrokes for 25 years. Eight 7.3L PSDs in the driveway including a 1994 Crown Vic and 1973 F100/2002 F350. Looking for the next victim. |
#56
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2.5 HBS Level Kit, Magnaflow SI/DO, PHP Gryphon, AEM BruteForce |
#57
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Not yet????????????
I'll post another note............ Since you're already waiting try to call PHP also maybe that will light a fire.
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SENIOR MODERATOR--PTLA God doesn't have a Facebook but he's my friend. God doesn't have a twitter, but I follow him. |
#58
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I feel sorry for anyone who has paid such good money for a faulty product, and then there is no support behind it. You would think that if there is too much workload going on, new hires would be brought in to close this gap.
Normally, I would keep my mouth shut on this type of isse b/c I haven't experienced any problems myself.....until now. Yesterday, I pulled up to a stoplight and all of a sudden it felt like my truck was sputtering...almost like it was not getting enough fuel or something. I started to drive it and it continued for a mile or 2...then stopped on its own. It felt VERY unhealthy for the truck. The issue did not repeat itself throughout the rest of the day. I haven't driven it yet today. My plan is to see if it starts to become a recurring issue. If so, I may make an attempt to get it fixed but I might just set it back on my tow tune and let it be. I'm not being bitter at all here...I'm speaking as a guy who sells services to the federal government where customer service is EVERYTHING. Without it, our business cannot sustain or grow. I truly hope PHP can get over their "busy" issues and close this gap for those of us that are having problems b/c word of mouth goes a long way. |
#59
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It seems you have the same issue I do aswell.
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#60
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I figured as much. Luckily, it hasn't happened again. Might have been an anomaly. We'll see what happens. Have you tried calling PHP? I've called and have gotten through to Cody before on multiple occasions. If I were you, I would call, call, call, and call again...if you can't get through, call again...and again. You'll get ahold of them sooner or later and I'm sure they'll help you out. I'll follow up if I keep having the same issue.
Last edited by BigSur; Sat, October 16th, 2010 at 08:33 AM. |
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