I was on the fence until now between PHP and Cale's tunes. Adios :howdy:

Catman2, the PHP tunes are awesome. Don't know much about Cale's tunes. I even just bought PHP tunes for the Excursion. Worlds above some others I've tried.

Cale's tunes are no better or worse than PHP's. Cale has less exposure.

customer service
 

i do have to say. php has the worst customer service i have ever had to deal with. i have emailed with no response. called countless times and havnt got ahold of anyone or corey wasnt in. and have been on this forum waiting for replies and nothing. as far as im concerened i just wasted 400.00 dollars.

If you PM Cody, he's normally back to you pretty quick. It's a smaller company with tremendous growth and popularity. Hard to keep up with sometimes I guess. I have had great response from them when PMing them, but you're right, e-mails go unanswered a lot. I've only called twice, and was lucky both times apparently. Definitely NOT a waste of $400 though. REALLY HAPPY with my FU, and even ordered a GRYPHON because of it. Mileage and performance at the flip of a switch, love it.

If there is a connection problem, there will be no difference at all between any of the positions and your most likely problem is that the truck won't even start.

If you feel ZERO difference in the power between the 80 and 120 programs (but see more smoke), you NEED to see what your injection pressure is and what your injection pressure regulator is doing.

My guess is that your high pressure oil system is weak.

Bill and I had a truck on the Dyno last weekend that struggled to make the same 300 HP that it did last year on someone else's tuning. It turns out that 290 was all we were going to get regardless of what we did with the tuning. Once we hooked the scanner to the truck to see what was going on, it turns out that 1800 PSI was all the HPO system was able to deliver. Sure, it smoked good at the bottom end, but anything over 65-80 HP in the tuning was pointless for all-out power.


The accelerator pedal is designed to feel "stock-ish" until 1/3-1/2 "throttle".

On the customer support side of things, I feel like I have been very interactive on what is going on here......I asked you to have some diagnostics done because there is no difference between the tuning on your truck and OneMeanStroker's truck if you're using the FU or Phoenix with standard calibrations but I have yet to hear about anything you've found in that regard.

It depends.......

I've run a TON of different programming on my various 7.3L trucks and actually started tuning my own just because my preferences are so much different than everyone else out there.

My best advice is to try a whole bunch of different tuners' programs and see what you like/dislike about each. There isn't one out there that will be perfect (for everyone's individual tastes) in all areas. Bill's tuning isn't perfect for everybody and he'll be the first to tell you that. I feel the same way about my own personal tuning....it's different, but I like it.

so the chip isn't really working till you hit 1/3 to 1/2 throttle? i guess bullydog was just programmed different. you even nudge the throttle and you can feel the difference. the only time i get on the throttle that much is when im towing or some in front of me is driving to damn slow and i buz around them. i have had some dianostics done a week ago its on page 3 post 25. and sent you 2 emails after no response to my post.

I use the 100 HP as my DD. It has more low end throttle response than the 80 HP. It still get pretty good milage. The daily just didn't have the kick off the line that I was looking for. I have a 6sp, with a SBC. Didn't see what you have. I did just rebuild my HPOP with the kit from Replacement O-rings for Ford Diesel Engines. I have no affiliation with these guys, but between me and my two brothers, we've done quite a lot of business with them. Small mom and pop, that ships the same day you order. I live in Omaha, and received it the next day. I ordered early in the morning. They are located just outside Denver. He has the HPOP o ring complete kits for not a lot of money. It took me longer to wait for the blue rtv and loctite to dry than to do the actual removal, rebuild, and reinstallation. Do the complete kit, not much more, and while you have it torn down, why not? I had a pesky fuel and oil leak for about five years that I spent over a grand at a dealer right before I moved that they still never fixed, and then the next dealer wanted about the same. It took me about 30-35 hrs (24 was to wait for loctite to dry and cure). the entire kit, including the non-serviceable plug, which you have to do, since it most times is the main culprit, including mine, plus the fuel and oil line tools is about $75!!! Cheap insurance. Being someone that paid an exorbitant amount of money at a dealer, then found out it was as simple as it was... That would be a stage 3 water/methanol system in the truck right now. If you do order the kit, might as well get the fumoto valve and install that at you next oil change, and make life even easier, just get the one with the nipple. Hope this helps, I know about frustration, as Cody can attest, we've been trying to get my brothers FU2 worked out, and it's almost been a family feud. Looks like we found it to be injector shot. Let me know if you have any questions.

This is the response I sent from your PM to me earlier:

I haven't gotten one single email from you. If you're sending them to Bill or Corey, I can understand that they may not have been answered yet, but I haven't gotten even ONE. Corey doesn't answer many emails because of health issues (heck, she hasn't been in the office for 2 months and works from her laptop in bed when she feels physically able to work), and Bill gets nearly 100 legitimate emails a day so some of those go unanswered sometimes.


How did the shop measure fuel pressure? There isn't a sensor for that so scanning it won't tell them anything there. Oil pressure "on the high side" means little. Do they know what they're looking for? 3000 PSI is normal under heavy loads for aftermarket tuning and if they're getting that, then that's good. It's very unlikely that your stock high pressure oil pump is able to keep up with the injector demand in high-HP programs though, so 2400-2500 PSI would be more like it (if not a little lower)....which is NOT high. If the truck is only able to muster low ICP under load with a high IPR duty cycle, then that issue needs to be addressed. Keep in mind that the 99.5-01 Powerstrokes are only capable of a realistic 100 RWHP gain anyway and the higher-hp tunes are only designed to fuel more off of the bottom end.

Conversely, if they were to test the system in a stock tune, 2600-2800 PSI would be normal (and good) under heavy load.

We wouldn't have had that problem had we known what the injectors actually were when the tunes were initially built......Bill called Brian last night to let him know the new calibrations were on the FU2 server for him.