Thread: Couple Questions Regarding Updates & Current Update Status
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Old Mon, June 1st, 2009, 11:07 PM
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Jackpine Jackpine is offline
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Now I'm confused, and I'm sure Bill will jump in here to figure things out. You have an "old" serial number! It should match your invoice number and it should have been taken care of long, long ago.

Are you sure your serial number is correct? If you check your serial number in the diagnostics menu, does it really say "1117"? If so, that would indicate that you got your Gryphon at least a year ago. Did you?

The invoice number you gave suggests you have only recently ordered tunes and gotten a Gryphon. When did this happen?

Let us know, please.

- Jack
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