OK, basically, you're right in the points you make. PHP is Bill and Corey, period. Bill does ALL the tuning, and you would not want anyone else attempting it, because they would not have his experience. Corey handles the ordering, mailing, customer service, web maintenance, etc, etc and so on. They DO care about us and about their product. It's not about greed, but, they DO try to satisfy a growing demand. The demand may become too great, ultimately, but for now, they seem to be getting on top of things - slowly.
Lars, Cody and I try to help out as much as we can, simply because we want to. But, there's actually very little we can do from our different locations. Once in a while, we can answer a question that fixes a problem and, we can alert Bill and Corey when something seems to have "gotten lost".
Hope this makes sense and thank you for being patient.
- Jack
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