Unexpected issues led to being closed this week(out of office) and then next week is manditory monthly phone closure week.
So I don't know what your turn around time needs to be?
Try to fax them? And see what kinda response you'll get?
If you are really in need of expidited tuning you can try
VMP Tuning Inc. Justin uses SCT products like the Xcal3.
I don't want PHP to lose a customer but if you need tunes that fast that's who I'd recomend.