To any moderator you can delete this post if you wish or leave it in case somebody else runs into the same issue.
I continued messing around with the gryphon such as holding the menu button down when connecting it. I could get into the tech support but it would freeze everytime I tried checking any of the options. Eventually I just tried ignoring the warning and make another attempt at downloading the custom tunes. For whatever reason this time it worked. Go figure.
Sure feels good having the custom performance tunes back.
Thanks again. Great product, just my own user error
messes me up.: