Great post, Bill -
I'll try to keep the problem you have with "incomplete orders" in mind when responding to future "
What's going on?" posts. I hadn't considered that possibility - I was more thinking of shipments lost in the mail, orders getting mixed up, etc. But, thinking about modern-day "communication", as I experienced it when I was at the University, everything becomes crystal-clear!
I remember having to do a bit of "mind reading", when dealing with student complaints/problems/issues (whatever) myself.
- Jack