Jon, don't worry yourself, I'm "chilled". I was just trying to figure out how to help you. When you said you had the "same issue", I was trying to nail down exactly what your issue is.
So, you DID NOT buy a used Gryphon, this is an Edge you had converted to a Gryphon. And it has not worked on your truck for over two months?
The problem was that initially the tunes were written for a different HEX code but that problem is now fixed? And, it still does not "sync" with your truck? Can you tell me what you mean by that? Pretend I'm stupid - just tell me in great detail the steps you go through and what happens when you try to install it.
Again, I notice you have not added your programmer's serial number, hex code or product model number to your User CP. If Bill had this information, he would be in a much better position to help you. Is there a reason you don't want to provide this information?
Finally, you say that Bill is essentially ignoring you, but that you think everything he has done is amazing? Am I the only one who can't make sense of this?
Bottom line, Jon - if you want to get your unit working, you're going to have to help us help you.
- Jack
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