Starting to get pissed

shadowrider · #1 Thu, March 8th, 2012, 12:35 PM

I have been trying to call for over a week to get a custom tune since I just installed Long tubes but no one ever answers the phone. I am so close to selling this and getting an SCT.

MossyOak3006 · #2 Thu, March 8th, 2012, 12:59 PM

Quote:

Originally Posted by shadowrider

I have been trying to call for over a week to get a custom tune since I just installed Long tubes but no one ever answers the phone. I am so close to selling this and getting an SCT.

Email works better than calling. I could never get an answer on the phone either. They answered emails pretty quick

***Longshot270*** · #3 Thu, March 8th, 2012, 02:29 PM

If you are ordering tunes just for long tubes, why not fill out the online order form?

shadowrider · #4 Thu, March 8th, 2012, 04:19 PM

Quote:

Originally Posted by Longshot270

If you are ordering tunes just for long tubes, why not fill out the online order form?

I would but I'm reading that it is like a 4-6 week wait for a custom tune. All i need is the rear O2's turned off. Thats is why I want to talk to them. If it takes 4-6 weeks I'm selling this thing.

***Longshot270*** · #5 Thu, March 8th, 2012, 04:25 PM

What kind of programmer do you have?

shadowrider · #6 Thu, March 8th, 2012, 04:27 PM

Quote:

Originally Posted by Longshot270

What kind of programmer do you have?

Gryphon

shadowrider · #7 Fri, March 9th, 2012, 12:42 AM

Quote:

Originally Posted by Groovy Chick

Sorry, but fair's fair. There are tons of people ahead of you waiting for their custom tunes. Just because your custom tunes required a minimal change doesn't mean that you get bumped up in line. This kind of attitude is not conducive to convincing anyone to go out of their way for you.

****************************I called the guy that tuned my mustang a couple years ago today and I will have my SCT Livewire with my custom tune I am needing here on Saturday. Hope I can get $50 for the gryphon so I can have gas money to go down to the dyno when the whipple goes on next month.

Edited by Corey for rudeness.

ToMang07 · #8 Fri, March 9th, 2012, 01:02 AM

Quote:

Originally Posted by shadowrider

*********************************** I called the guy that tuned my mustang a couple years ago today and I will have my SCT Livewire with my custom tune I am needing here on Saturday. Hope I can get $50 for the gryphon so I can have gas money to go down to the dyno when the whipple goes on next month.

shadowrider · #9 Fri, March 9th, 2012, 07:30 PM

Quote:

Originally Posted by Groovy Chick

We're not actually behind at all. There is just a wait based upon our current workload. Frankly, I'd be more concerned dealing with a company who was standing around with their proverbial thumbs up their butts waiting around for business. Perhaps your Mustang guy isn't as busy as we are. Anyway, good luck with your new endeavor!

I'm pretty sure he is more busy then you guys are seeing that every time I went down there to get on the dyno they had to move 5-6 cars out of the way when they opened to get my car in and to work on the cars currently on the racks. They build and tune some of the fastest street cars in the country. They tuned my 700rwhp 2v 4.6L mustang in one day and were able to get me on the dyno within a week of me calling. Every time I needed an adjustment to my tune I would call and let him know what I needed and 20min later the tune was in my email. The crazy part is the owner is the only one the writes tunes and they are dead on every time.

Not really trying to dog PHP and I was very happy with the canned tunes I received in my gryphon. But come time for a custom tune and the business is just sub par in my book.