Am I the only person willing tro express dissapointment?

[Jackpine]

Good post, Lars.

Jason, Bill and Corey simply don't have the time to track down every one that submits inaccurate information. They've found, after repeated attempts to do so, and no response, that it's more time effective to let the person with the problem contact them.

Once you DO give them corrected information, and they acknowledge they have it, you will be inserted into the correct position in the tuning queue, which should put you very near (or at) the front.

If you are not satisfied with this, I know Bill and Corey will offer to give you a complete refund - no questions asked! I've seen them do it several times before. They DO NOT want you to be dissatisfied, in ANY way!

PHP is a very human business. As such, there's going to be a certain give and take - but the result is Win - Win for both parties.

- Jack