Version ID error????

[RedFX4]

Just got my tunes re-worked for a new HEX code. Now I plugged in my gryphon to my computer and everything was fine until I tried downloading the custom tunes. It said it was preparing the gryphon then stopped and prompted me saying that it was unable to communicate. It also said something about a stock writer. Now everytime I plug it in I get this:

Version ID Error

Unable to determine Gryphon Version.
The Gryphon may be currently in "Run" mode, is currently set as "Stock Writer", or the memory is corrupt.

If text is visible on the display, please disconnect the Gryphon then reconnect.


No text is visible and Pegasus says everything is connected. When I connect it to my truck again nothing shows up, just the screen lights up.


I'm going to call today but thought I would post here in the meantime. See if it is a quick fix.