Couldn`t download my custom tunes !!

[Jackpine]

Does that mean it worked?

- Jack

[mxriderae]

Originally Posted by JackandJanet

Does that mean it worked?

- Jack

no it doesn`t !

[mxriderae]

what if i recieved the tune files by email ??
is it going o work ??

[Power Hungry]

Check your e-mail. We'll try it that way and see if it works. For some reason, the download seems to fail when retrieving the files from the server.

[mxriderae]

Originally Posted by JackandJanet

Does that mean it worked?

- Jack

Jack .. what is the time there now ??
here it is 236 am and i feel like

[mxriderae]

after downloading i got this

[Power Hungry]

Oh for Pete's sake... Grrrrrrr! Hang on.

[Power Hungry]

You didn't have anything else going on this evening anyway, right? Nothing like going to sleep or anything.

I am programming a unit with your serial number and will figure out what's going on. I have a sneaking suspicion that something is not downloading correctly or the file is getting damaged in the transfer. I'll be able to tell in just a minute.

[mxriderae]

ok .. as u said i have nothing to do

[Power Hungry]

MX,

I tested everything here on the bench and it all works perfectly. I did both the Targeted Updates and the Upload Custom File functions and the unit updated without incident.

My concern at this point is that the data files are somehow becoming corrupted during the download/e-mail process. One thing I'd like to check... Can you please e-mail back the file I just sent you so I can see if it getting damaged in the transfer? That's the only explanation I have at this moment.

If the file is getting damaged, it might be related to your internet provider (some use compression that can damage certain files) or it might also be related to antivirus software.

As soon as you can get that file back to me, we'll be able to move forward towards a solution.

Thanks.