Custom tunes not found

[tohi2care]

Well some good news is I plaugged the ole Gryphon in this morning and everything is working fine. I did notice with the new firmware that the Instant and Average MPG are now Instant and Average Economy and the numbers are a little conservative I think. I used to get no more than 15.5mpg and today I almost hit 17mpg on the highway, or the stock tunes are improved. I never got my custom tunes when they were ready do to an e-mail mis-hap which I found out after I recieved an e-mail from Bill telling me that after going through a database, I still had not downloaded my custom tunes. How does one find out when there custom tunes are made? like a date stamp or something?

[Power Hungry]

Originally Posted by tohi2care

I did notice with the new firmware that the Instant and Average MPG are now Instant and Average Economy and the numbers are a little conservative I think. I used to get no more than 15.5mpg and today I almost hit 17mpg on the highway, or the stock tunes are improved...

...How does one find out when there custom tunes are made? like a date stamp or something?

We don't have a way to date stamp the files so that the end user can tell when they were built. I'll look into what is involved in doing that and see if we can get some feature built into Pegasus to handle that.

One thing you can do is check your Cal version from the [Version Info] menu in [Tech Support]. If the serial number begins with "0.0." and last few digits of your calibration match your serial number (or your invoice number), then the file set you have is your "custom" file set. If it begins with "1.02." and ends in a number between 0 and 999, then it's the "canned" tuning.

As for the fuel economy, all we changed was the name. We have not done any rescaling or otherwise changed the way it is calculated. I ran ours on the Expedition last month and found that it was more accurate than the vehicle's own trip computer... by about .8 MPG!

Check your file versions in the unit and if you still don't have your custom files then pm me your number and I can walk you through the update.

Hope this helps.

[tohi2care]

No custom tunes just canned.

[tohi2care]

Originally Posted by Groovy Chick

Did you do this?

Yes. There are canned tune only. Still cannot find custom tunes going through Pegasus and [targeted function] in the update section. I will not be home Sunday, I am going skiing to Mt.Baker and I won't be home on weekdays till 4:30-5pm pst.

[tohi2care]

When should I expect a phone call or can you guys figure out what the problem is on your end?

[tohi2care]

As stated above, I recieved a welcomed phone call from Bill. The first thing he asked was what is my serial number and after I gave him the one on my unit he sounded a little confused. So after plugging my Gryphon into Pegasus (sounds kinky) and confirmed my serial number was recorded incorrectly one mouse click and the "problem" was solved. Thanks again to the PHP team for thier continued over the top customer support. I'll give my personal experience of the tunes in a couple days. Thanks

[tohi2care]

Well I have been trying out the different tunes and I'm not sure what to think. I can say that there is definatley a difference from the canned tunes, but between the 87 performance and 87 towing I can't really tell the difference. I can tell the 87 economy shifts alot sooner and softer but my milage didn't really go up compared to the other custom tunes, in fact I get my best milage with the performance tune. I haven't hooked up my boat to test the towing tune but with no load it behaves very similar to the performance tune. I was also recieving a very unusual shift from first to second when accellerating from a stop, pedal to the floor. It feels like the truck is losing fuel pressure from 2500-5000rpm and then when the shift is supposed to happen it feels like all power is lost and magically returns with a CRAZY hard shift in both the performance and towing tunes. It did not happen at all with economy tune or when returned to stock. I say it seems asthough fuel pressure is lost because it feels the same way (acceleration wise not shifting) as when the truck is reading low fuel on the info center and I punch it and the truck surges obviously from fuel moving away from the pick-up in the tank. I tried to reproduce the same situation today but could not thankfully. I think it could be related to my fuel filter not being changed for about 30,000 kms, so I am getting it changed next week.

Is it possible to get say a "build sheet" of our tunes to see what was adjusted and by how much compared to stock?

[tohi2care]

Bump

[SinCityFX4]

Originally Posted by tohi2care

Well I have been trying out the different tunes and I'm not sure what to think. I can say that there is definatley a difference from the canned tunes, but between the 87 performance and 87 towing I can't really tell the difference. I can tell the 87 economy shifts alot sooner and softer but my milage didn't really go up compared to the other custom tunes, in fact I get my best milage with the performance tune. I haven't hooked up my boat to test the towing tune but with no load it behaves very similar to the performance tune. I was also recieving a very unusual shift from first to second when accellerating from a stop, pedal to the floor. It feels like the truck is losing fuel pressure from 2500-5000rpm and then when the shift is supposed to happen it feels like all power is lost and magically returns with a CRAZY hard shift in both the performance and towing tunes. It did not happen at all with economy tune or when returned to stock. I say it seems asthough fuel pressure is lost because it feels the same way (acceleration wise not shifting) as when the truck is reading low fuel on the info center and I punch it and the truck surges obviously from fuel moving away from the pick-up in the tank. I tried to reproduce the same situation today but could not thankfully. I think it could be related to my fuel filter not being changed for about 30,000 kms, so I am getting it changed next week.

Is it possible to get say a "build sheet" of our tunes to see what was adjusted and by how much compared to stock?

Well, as for the MPG's what you are describing sounds about right and is usually how it goes between perf. and mpg tunes and why most that I know do not get the MPG tune. I am sure Bill will pop in here and explain things for you in a detailed manner with his massive intellect.

As for the build sheet? I have had Justin (VMP) fix a few things for me, but never asked him for his tunes specifics. I have had people try and have me get it for them so they can "fix" certain issues a while back . I would think that asking for a detailed build sheet would be like asking for a copyright. It is like a piece of art or an invention. If you give the inner secrets away you would be out of business.

I am sure that Bill can diagnose what the fuel issue is and get it squared away for you.

Don't take this the wrong way, just sharing my thoughts

[JFolmar]

Everything will be fine. Bill will fix any problem anytime

Just relax