EXTERNAL MEMORY REFLASH?

[KIRT]

Originally Posted by JackandJanet

So, your version of Pegasus is: V2.02.0856?

Here, we may have a problem. If you did not put your truck back to stock before all this happened, I don't think you're going to be able to repair the damage through Pegasus without some "hands on" help from Bill.

There is something corrupt in the software/firmware in your Gryphon itself, and, Pegasus will not alter it unless your truck, and the Gryphon, are at stock. I THINK, Bill is going to have to load a "stock writer" tune into the Gryphon for you to proceed.

Please submit a "trouble ticket".

Edit: I guess there is a lesson to be learned here - Even if you are just updating the splash screens, anytime you connect the Gryphon to Pegasus for the purpose of changing something, it would be prudent to have set the truck's tune back to stock first. Notice I'm talking about activities that "change" the Gryphon here. I'm not including things like a "file" or "data stream" download that do not alter the Gryphon's contents.

And please, KIRT, I'm not saying you did something bad. I would not have thought changing the splash screen would cause difficulties. The good news, of course, is that your truck still runs.

- Jack

Thanks for the reply...you have hit the nail on the head. Trouble ticket?....How do I go about that?

[Jackpine]

Originally Posted by KIRT

Thanks for the reply...you have hit the nail on the head. Trouble ticket?....How do I go about that?

It's the "Online Support System" page on their website: Support Login Most people get a pretty speedy response when they use this approach. If you don't, PM me.

- Jack

[KIRT]

Originally Posted by JackandJanet

It's the "Online Support System" page on their website: Support Login Most people get a pretty speedy response when they use this approach. If you don't, PM me.

- Jack

Thanks for the info...I was told by Corey via e-mail that Bill would be calling me today to resolve the problem. I will wait and see if that pans out first.

[evoar]

Mine did this this week also. I re-installed my tunes and ran updates in Pegasus and it fixed it.

[Jackpine]

Originally Posted by evoar

Mine did this this week also. I re-installed my tunes and ran updates in Pegasus and it fixed it.

I think your situation might have been different. I suspect your programmer was at stock. KIRT's isn't.

- Jack

[KIRT]

still waiting.

[88Racing]

Left a note for Corey.....