EXTERNAL MEMORY REFLASH?

[KIRT]

Huh....seems like no one is listening.

[KIRT]

Can anybody confirm these are being posted...starting to feel like I am invisible. Please help...moderators? Anybody?

[KIRT]

Just sent another e-mail to Cory....we'll see. I still have hope.

[Power Hungry]

Before I can reset the device, we'll need to accomplish two things:

1) We'll need a copy of the original files from the device so we can restore the ECM back to stock. To do this, connect to Pegasus, go to [Utilities] and then select [Read Critical Files]. This will send your original VID and stock file to our server.

2) Once the stock file has been received, we can build a recovery file to restore your ECM back to stock and then reload your custom tunes.

This procedure is something we generally prefer to do over the phone so everything can be handled at one time. Feel free to e-mail me with a number and time that would be convenient to proceed.

On a side note... Corey handles billing questions and can often handle or redirect support questions. She had, unfortunately, been out of the office quite a bit and there are sometimes delays with responses to e-mails. If you need support you can e-mail either bill or cody at phptune.com and we can help resolve any issues.

Thanks.

[Jackpine]

Kirt, I hope you're monitoring this thread. I've been out of town (out of the Country) and am trying to get caught up. Please do as Bill says.

- Jack

[KIRT]

On the phone with Bill as we speak....should be up soon

[KIRT]

Bill solved the problem. Gryphon is back on the straight and narrow...the truck runs like a champ. The problem was an easy fix for Bill. Seems like there was a break down in communication from the beginning....Cory was my first contact and I understand she has been having some health issues and has been in and out of the office(completely understandable). Thank you Bill for helping me out. Cory, I hope you feel better soon and I will be praying for you and your doctors.