MScomm32.ocx error with Win 7 64 bit

[ticopowell]

Originally Posted by Probuilder

I have tried to call them, either they aren't answering the phones or you get nothing.
The customer service system has a lot to be desired. Maybe they just need more people on the payroll that knows how to fix theses problems.

I think everyone would want them to have another person or two helping out, but they don't want to increase their prices to pay for them. Yeah it might be necessary sometimes, but I've not had a problem with their service.

I dont know if you are on Facebook, but they are having major computer problems right now. Corey's main computer crashed and Bill has spent the last few days replacing the hard drives, hard drive controller, motherboard, and installing all the programs on the new equipment. This and Corey's health have definitely hurt their business and their customer service lately, but it is something that comes with such a small business. The 3 well known (online) employees and their 1 shop guy can only do so much when the $#!^ hits the fan like it has lately.

I still think you should give them time, and I know that sucks, but it is either that or get angry at something that literally nobody is capable of fixing right now. :/

I agree with dietoremain in that I am not too worried, they are hard workers and will be true to their word as best as they are able.

Good luck with all this and keep calling! someone will answer .