I need some help. Today I logged in and saw that Bill has updated my tunes for the new firmware. I went ahead and returned my truck to stock, and brought it in to plug into the computer. First I checked for the latest version of Pegasus, and no updates were available. I then plugged in the Gryphon and proceeded to update the firmware, all was fine. I went out and hooked it to the truck, it gave me the warning screen and asked me to push enter, so I did. Then it said "ERROR - FILE MISSING - SUPPORT.EGC". I started reading on the forum and saw that I needed to reconnect to the computer and run "Targeted Functions" in Pegasus. I did that and it was processing file 2 of 3 of the custom tunes and then popped up "COM 3 TIMEOUT - PLEASE RETRY", so I did. Now, when I retry like Pegasus asked it says "VALIDATION ERROR - Unable to determine the current program state (Level) of the unit." I clicked OK and in the Pegasus window it reads "Update failed. Please contact your vendor for assistance."
The firmware update completed succesfuly, so I don't think that a bad firmware killed it. I think it needs to be reset and redownload the targeted functions (custom files).
So now my Gryphon is a very expensive paper weight...it does nothing, and I don't have that much paper around