Phoenix Flash startup error - run-time error '13'

[Power Hungry]

Gabe,

Star up with no internet connection, go to help, then [Registration]. What is the User ID #?

[gabeyd]

User ID 2151
Burner ID BC
Local Burns 5

[Power Hungry]

I fixed the database entry on your account and it should be working correctly now. Let me know if it's working correctly now.

Thanks.

[gabeyd]

Still doing the same thing, when I run it.

But I'll try re-installing when I get home tonight and can re-license, and can plug in the burner. I'll let you know how that goes.

Thanks.

[gabeyd]

Same problem after a re-install (though it didn't have to re-activate - seems to remember that, even after uninstalling and re-installing).

Tried installing on my Vista64 desktop, but it won't let me activate (maybe because I already did on my laptop).

[gabeyd]

I uninstalled again on my laptop. Then cleaned out the registry of anything Phoenix, and then re-installed. Now, it wants to activate again, but it won't using the key that I used before. I get this error:

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Application Error
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Unable to locate Activation Data.

Please check to make sure that you have a stable internet connection and retry.

Please contact Power Hungry for further assistance.
-------------------------------

[88Racing]

What other computer you running?
Does the other one have vista on it also?
You may have to disable some things in your computer to get it to run right?

Most of PHP's programming runs the best on xp.

Lars

[gabeyd]

My laptop is XP. That's why I installed there in the first time. Avoiding Vista issues.

Now it won't activate on either XP laptop, or my Vista64 Desktop.

Initially, it activated fine on the XP laptop, but I got the Error 13 problem as described above.