Phoenix Flash startup error - run-time error '13'

[Jackpine]

Gabeyd, Lars has brought this up in the Moderator's forum and we're waiting for Bill to check in.

Just a thought - did you possibly delete the directory the program was installed into when you uninstalled the program, and is there possibly some "install" directory that is telling your system that it's been registered once and now you can't do it twice? Any of that stuff left over CAN cause problems, as I'm sure you know since you weren't afraid to perform surgery on the registry.

If those are not issues, I'd suspect there is a "hidden"/"anonymous" registry key that's causing the problem. I've had that happen in the past, and it's a real bear to get rid of.

One more suggestion though, did you/can you try a "system restore" to a point before you installed the program the first time? It might just "free up" your registration key.

I use a program called "Cobian Backup 8" that makes a daily snapshot of the registry and can restore it if things go south. It's freeware, and you could probably find it easily enough. I think I have mine set to maintain 30 days worth of registry backups. The program has saved me at least twice.

- Jack