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| F.U. Chip & FU2 Flex Chip (DISCONTINUED) (Disabled) If you have a question or comment relating the new F.U. Chip or FU2 Flex Chip, post it here. |
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#1
Wed, June 22nd, 2011, 09:05 PM
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I apologize; I misunderstood your earlier post “The registration for PhoenixFlash should have been emailed to you.” I took that to mean that it was already complete and that someone should have already emailed it to me.
Not to sound like a like a jerk, but why wouldn’t you tell your customers this information up front. Here I am thinking that I would be ready to go the day I received the package, I would have never even emailed or posted anything, had I been told you will receive the chio and burner 1 to 3 weeks after placing the order and then 3 to ??? days later you will receive the activation code. I knew there was an issue with the burners, I understood that and I wasn't upset about that delay. I was just bothered that the process with the activation code wasn't explained. Last edited by SubVet; Thu, June 23rd, 2011 at 05:54 AM. |
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#2
Thu, June 23rd, 2011, 08:54 AM
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Quote:
I didn't mean to come across in a condescending manner (hard to decipher a "mood" with simple text). I see that the orders on Bill's desk have moved from where they were last night when I left the office, yours happens to be in that pile. Whether they are finished or not.....I will have to find out when Bill gets here.
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Tuning, PCM flashing, and burning chips for 7.3s since 2008. Repairing all aspects of 7.3L Powerstrokes for 25 years. Eight 7.3L PSDs in the driveway including a 1994 Crown Vic and 1973 F100/2002 F350. Looking for the next victim. |
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#3
Thu, June 23rd, 2011, 09:08 AM
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Thank you for your quick responses.
I’m always afraid when using email/message boards about how I come across. I’m not trying to be difficult. I just thought I was forgotten about, but in actuality I didn't understand the process. I am all too familiar with what it is like to be pulled in a 100 different directions at once, while also trying to meet deadlines and expectations. |
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#5
Sat, June 25th, 2011, 03:21 PM
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best way to get it is to get on the phone with bill himself.. anyway patience is worth it you will love your tunes
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2002 7.3 F250 Supercab Shortbox DIY intake CCV dumped Autometer gauges WW/ATS 1.0 exhaust housing Hutch/Harpoon in tank mods/hpX line AIH delete/ebpv delete TruCool trans cooler Straight piped PHP FU 
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