Soon to order - Page 2

DarrenWS6 · #11 Fri, March 6th, 2009, 01:18 AM

Quote:

Originally Posted by Groovy Chick

If an order is in my e-mail in the morning (heck, it IS morning...

) I will do my best to get it out tomorrow. We received an order from Edge Wednesday afternoon -- assorted parts for 30 programmers -- and 25 of them had already been sold! We need to get those 25 customers' Gryphons out first since they've been waiting (some since last weekend). If I can get another one programmed and ready to go, I'll give that to our UPS driver tomorrow!

Alright sounds like a good plan. I guess I should get on the order forum right now and place my order

EddiesF150 · #12 Fri, March 6th, 2009, 01:55 AM

Quote:

Originally Posted by Groovy Chick

We need to get those 25 customers' Gryphons out first since they've been waiting (some since last weekend).

Is someone talking about me? My ears are burning... :P

DarrenWS6 · #13 Sat, March 7th, 2009, 02:58 AM

Ordered yesterday morning ( March 6th ) and went with the 87 performance tune as level 1, and the other two levels canned for now. Expected arrival is the 10th. Thank you very much Bill and Corey for getting it shipped out for me so quickly today. It will be a long weekend now lol, hopefully some fishing can take my mind off of the wait.

DarrenWS6 · #14 Tue, March 10th, 2009, 10:00 AM

Well according to the UPS tracking my Gryphon is only 56 miles south of me so its made it all the way to PA! Todays my lucky day

bjp207 · #15 Tue, March 10th, 2009, 10:22 AM

you will enjoy it, I sure have been, only on level 1 too

EddiesF150 · #16 Sat, March 14th, 2009, 02:12 AM

I got mine day before yesterday! I am impressed!!! The canned 93 performance tune made my '08 F150 5.4L Supercrew brick go from a 9 second 0-60 to 6.59 seconds! Eighth mile before was 10.5 @ 67mph, now (according to the Gryphon) it's 9.90 @ 72mph! I can't wait to get those custom tunes!

***Power Hungry*** · #17 Wed, March 18th, 2009, 03:14 PM

Awesome, Eddie. Glad you're enjoying your new-found performance.

TXWolf · #18 Wed, March 18th, 2009, 03:23 PM

OK, now I'm bummed out.

My Evo arrived at PHP on the 3rd, but I haven't heard anything about the upgrade yet.

So much for me spending a lot of money to ship it UPS Next Day Air.

***Jackpine*** · #19 Wed, March 18th, 2009, 09:02 PM

Quote:

Originally Posted by TXWolf

OK, now I'm bummed out.

My Evo arrived at PHP on the 3rd, but I haven't heard anything about the upgrade yet.

So much for me spending a lot of money to ship it UPS Next Day Air.

Hold on - You say you sent an Edge in, it arrived 15 days ago and you haven't heard or gotten anything back yet? Something's VERY wrong here. This is NOT the way Bill and Corey do business. I almost hate to ask, but are you sure it was sent to the right address? And, have you tried to call or email PHP (you should have done that about 10 days ago, in my opinion).

- Jack

***Power Hungry*** · #20 Thu, March 19th, 2009, 09:36 AM

Upgrades generally take 5 to 7 days. Unfortunately, we had to go down to Florida on extremely short notice for several days to move furniture out of my mother's house so she could lease it out. The trip (and subsequent unloading) ended up running longer than expected. We just got back in the office yesterday and are trying to process orders, answer a weeks worth of e-mails, and return phone messages.

If you will notice on both our website and forums, it clearly stated we would be out of town and unreachable. I don't see how we could have made it any more plain than that.

Here's where we're at. You've got 3 choices.

1) We'll overnight your unit back to you and we can cancel your order.
2) We'll 2nd day your unit back to you, put your custom files in queue and you can wait 5-6 weeks for your custom files.
3) We can finish your upgrade, complete the custom files and send as quickly as possible.

Let me know what decide.