can't download custom tunes...HELP!!!

[gregk63]

I am not a gambling man, but if someone would have offered me a bet that my custom tunes would download smoothly, I would have bet him a grand! First off, the e-mail that they send that informs you that your ct's are ready, the attachment w/ the hippie on it: is this the tunes? I moved it to my desktop: I click it, the mini control panel open, I click play and it does nothing. ????? I already had Pegasus downloaded ( whether its done right: dont't have a clue), so I open up Pegasus, plug my gryphon and nothing. Isn't my computer supposed to recognize it? It shows connected and the ser # is right. I click update and target something-or-other and it says host something blah,blah not found. I new this was going to happen

Also, I took it to work and tried it and seemed to get a little closer. I remember going through the part about installing the 2 drivers, but this didnt happen on my home computer. Still when I tried to update/ target, it stated Unable to locate a Target Instruction file. It said something about server maint or updating files