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Gryphon Programmer (Disabled)
Edge Product has discontinued the Edge Evolution 2, but we still provide support and tuning for it.

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  #1  
Old Wed, May 6th, 2009, 05:46 PM
pickemuptruck13 pickemuptruck13 is offline
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Default How do you know when your tunes are ready?

Do they email or call seeing as lars ordered on 2/16 and his our done. I sent my hex code on 1/26 and received a reply from Corey saying she got it. I am starting to wonder if they have the wrong phone number or email? Any ideas?
  #2  
Old Wed, May 6th, 2009, 06:00 PM
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Originally Posted by pickemuptruck13 View Post
Do they email or call seeing as lars ordered on 2/16 and his our done. I sent my hex code on 1/26 and received a reply from Corey saying she got it. I am starting to wonder if they have the wrong phone number or email? Any ideas?
I'm pretty sure they send you an email. I notice you don't have your unit's Serial Number or HEX code in your User CP. I'd add that if I were you.

But, it DOES sound like you need to get hold of them to discover the status of your tunes. You COULD always return your truck to stock, activate Pegasus, plug your unit into the PC then click on Updates->Targeted Functions to see if there are tune files waiting for you. It can't hurt to do this. Pegasus will either find the files or it won't. If it doesn't find the files, it will be obvious.

- Jack
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  #3  
Old Wed, May 6th, 2009, 06:45 PM
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Grabber523 Grabber523 is offline
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Yeah! Hey! I ordered my Gryphon on the 6th of February and got the HEX code e-mailed to Corey AND posted that and my serial number on my "user CP" on 14 February...What gives?!
  #4  
Old Wed, May 6th, 2009, 06:50 PM
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Originally Posted by pickemuptruck13 View Post
Do they email or call seeing as lars ordered on 2/16 and his our done. I sent my hex code on 1/26 and received a reply from Corey saying she got it. I am starting to wonder if they have the wrong phone number or email? Any ideas?
No way jose!

Mine ain't done yet haven't received the magic email yet. Heck! I don't even bug them about them. I figure the more I bug them the more time is wasted and interuptions are counterproductive. Jack stated that me and a few others "should be close to be being done" in another thread.

So eventhough I am a moderator I don't have anymore advantages than anyone else who has ordered customs.

Remember good things come to those who wait.

Lars
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  #5  
Old Wed, May 6th, 2009, 07:12 PM
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Originally Posted by pickemuptruck13 View Post
Do they email or call seeing as lars ordered on 2/16 and his our done. I sent my hex code on 1/26 and received a reply from Corey saying she got it. I am starting to wonder if they have the wrong phone number or email? Any ideas?
BTW how or why do you think mine are done anyways?????

The only thing I have ever posted about my customs is that I screwed up on my HEX code on getting it in a week later because at the time I really didn't think it was important!

BTW look at my SIG it hasn't changed yet!

Lars
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  #6  
Old Wed, May 6th, 2009, 07:36 PM
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Originally Posted by 88Racing View Post
BTW how or why do you think mine are done anyways?????

The only thing I have ever posted about my customs is that I screwed up on my HEX code on getting it in a week later because at the time I really didn't think it was important!

BTW look at my SIG it hasn't changed yet!

Lars
Or were you talking about lawrenr2001?
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  #7  
Old Wed, May 6th, 2009, 08:00 PM
average-joe average-joe is offline
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I must be next in line then?
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  #8  
Old Wed, May 6th, 2009, 08:54 PM
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Corey - I PM'd you about this subject. Did you have a chance to read it?

- Jack
  #9  
Old Wed, May 6th, 2009, 09:39 PM
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Ahhhh! It's funny how much dirt gets kicked up around here when someone asks about who got what and when! Thanks once again for the info Groovy, it's nice to get that to ease my mind...
  #10  
Old Wed, May 6th, 2009, 10:08 PM
pickemuptruck13 pickemuptruck13 is offline
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Or were you talking about lawrenr2001?
oops yeah i was talking about lawrenr2001 my mind remembered the wrong name sorry.
 


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