Question for Jack or someone in the know?

[Jackpine]

Originally Posted by pickemuptruck13

I am asking Jack so i dont bother Bill nad them and was hoping yall might be able to help me. I recieved my yunes today and dowloaded the software and the drivers and everything happened just like it should compared to the manual, but when i hook up my chip and press target fuctions it says not able to locate target fuction file. I cant find anywhere to know what to do next. Thaks for all your help in advance

It could be two things (assuming Pegasus is reporting that your Gryphon is connected - it will say so on the status line and it will show you your unit's Serial Number (S/N) in the right corner of the status bar). If you ARE connected, these are the two likely problems:

1. Your firewall is blocking the download. This is a VERY likely possibility! If you can't figure out how to make the firewall communicate, disable it until after you download the files. There's probably an icon in the system tray of the taskbar that you can right-click on to do this.

2. For some reason, there is a discrepancy between your unit's Serial Number (S/N) and the serial number your target files were encoded with. If this is the case, only Bill can help. He'll have to correct the serial number in the files.

I hope it's the firewall.

- Jack