I understand your disappointment, but dont despair! Call Bill and Corey today and tell them what happened and Bill should be able to reset your Gryphon back to normal!
I have actually never heard of this happening, so I am sure that Corey just put the wrong hardware in your shipping box. Also if you want a brand new one like you ordered they will most likely ship you one out for free, just because they are like that! but dont quote me on that lol

Like I said give them a call as soon as you can and they will fix the problem ASAP

Hope I helped!