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  #1  
Old Tue, February 1st, 2011, 05:34 AM
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ticopowell ticopowell is offline
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I understand your disappointment, but dont despair! Call Bill and Corey today and tell them what happened and Bill should be able to reset your Gryphon back to normal!
I have actually never heard of this happening, so I am sure that Corey just put the wrong hardware in your shipping box. Also if you want a brand new one like you ordered they will most likely ship you one out for free, just because they are like that! but dont quote me on that lol
Like I said give them a call as soon as you can and they will fix the problem ASAP
Hope I helped!
  #2  
Old Tue, February 1st, 2011, 09:16 AM
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Longshot270 Longshot270 is offline
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So you bought a new programmer from PHP and it says it is locked to a vehicle? Was it still wrapped?

I bet there is some kind of programming error so dont plug it into your truck.

Go ahead and call PHP.
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Old Tue, February 1st, 2011, 10:06 AM
thumper4x4 thumper4x4 is offline
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Quote:
Originally Posted by ticopowell View Post
I understand your disappointment, but dont despair! Call Bill and Corey today and tell them what happened and Bill should be able to reset your Gryphon back to normal!
I have actually never heard of this happening, so I am sure that Corey just put the wrong hardware in your shipping box. Also if you want a brand new one like you ordered they will most likely ship you one out for free, just because they are like that! but dont quote me on that lol
Like I said give them a call as soon as you can and they will fix the problem ASAP
Hope I helped!
wish i could call but i have school and work. Ya i looked up vehicles info on the programmer and the vin number is to a 07 silverado 1500
  #4  
Old Tue, February 1st, 2011, 10:12 AM
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Longshot270 Longshot270 is offline
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I'll leave a note for you in the moderator's section.
I've never heard of this happening.
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  #5  
Old Tue, February 1st, 2011, 02:06 PM
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Jackpine Jackpine is offline
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This sounds like some "fast work" at Edge to me. PHP receives the programmers from Edge for resale and customization. Since PHP doesn't provide any products for Govt Motors vehicles, I have to conclude that Edge shipped a used unit to PHP. That's not cool - I expect PHP to demand that Edge makes this right.

- Jack
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Old Wed, February 2nd, 2011, 10:36 PM
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it might one of there programers from there test vehicles, i missed a call from php yesterday so ill have to call them tommoro
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Old Fri, February 4th, 2011, 12:28 PM
thumper4x4 thumper4x4 is offline
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Quote:
Originally Posted by Groovy Chick View Post
Bill pulled up the programmer in Fusion, and he will be speaking to someone at Edge later today. Nothing is linked to a GM, but there are some things in Fusion that aren't making sense to him. We'll post as soon as he has anything new to report!
ya he said it was linked to a 2010 f150. Oh well He got it all fixed and its on the truck after it updates
  #8  
Old Mon, February 7th, 2011, 11:36 AM
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