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Old Sat, June 27th, 2009, 12:21 PM
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Your frustration seems to be justified. You paid for a product with expectations that it would fit properly and be free of defects; on two occasions that was not the case.
Some people would probably be happy with the money off the price, but if you have certain needs and expectations of that product, it seems like most companies would be concerned if they weren't matched.... after all, you won't purchase their product again, and would be likely to tell others of your issues discouraging others from buying their products too.

On the other hand, your persistence may pay off, since the company says they will correct the problem. Hopefully they are good on their promise.
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Old Sat, June 27th, 2009, 11:38 PM
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If the third time is not the charm. Go get your dough back.
Find another cap mfgr.

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Old Mon, June 29th, 2009, 09:12 PM
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I'll add my 2 cents to this one.

I paid close to $2500 for an optioned out 100lx Wilderness package from Leer. The fit was (is) terrible, you can stick two fingers in the gap on the back of the cap. I bought this about 2 weeks before we moved to Alaska so I'm talking to the dealer up here about the problems.

I also have two gaskets that have problems. The one on the tip-out window was never glued down properly (flops around) and the sliding window gasket is hanging down between the bed and the cab. Overall workmanship is substandard, the interior "carpet" covering is kind of patched together, and the paint is a "close" match.


If I had to do this over again, I'd definately find another manufacturer.....so much for brand recognition and quality.
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Old Mon, June 29th, 2009, 09:49 PM
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After hearing all this I'll have to give my buddy some greif.
He's a Leer dealer!
He manages Radco.
I want to see what he has to say?

Lars
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Old Wed, July 8th, 2009, 02:16 PM
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Found this thread through a search and have to say I'm a bit surprised with the fit of your cap! I just put a Century cap on my 05' Stepside and these are made in the LEER factory (basically a LEER with a different name on it). I chose the Century because it was the only model I could find where someone could show me a picture of a cap on a Stepside.

My Century fits like a glove, the paint match is perfect and it was 30% cheaper than buying a LEER which they also say they have a model to fit my truck. I didn't want to spend the money on something I couldn't see a picture of and I fought with both LEER and A.R.E. to get pictures of their stepside models, never saw one! The Century dealer and the lady at Century emailed me photo's within 15 minutes so that sold me.

I'm very happy with this cap and it's well made. It's kind of amazing how different parts of the same company can perform better than the whole!
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Old Wed, July 8th, 2009, 03:03 PM
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Cool! Thanks for adding a "good review" to this thread. I'd hate to condemn an entire product line on the basis of a few bad experiences.

I COULD do a search on this, but does Leer have more than one FAB plant? I seem to recall that mine came from California, but that was a long time ago.

- Jack
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Old Wed, July 8th, 2009, 05:37 PM
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Quote:
Originally Posted by JackandJanet View Post
Cool! Thanks for adding a "good review" to this thread. I'd hate to condemn an entire product line on the basis of a few bad experiences.

I COULD do a search on this, but does Leer have more than one FAB plant? I seem to recall that mine came from California, but that was a long time ago.

- Jack
Leer have 3 locations in the Usa , Milton, PA ,Elkhart, IN and Woodland, CA .
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Old Wed, July 8th, 2009, 09:23 PM
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Quote:
Originally Posted by average-joe View Post
Leer have 3 locations in the Usa , Milton, PA ,Elkhart, IN and Woodland, CA .
Thanks for being more helpful than me!

So, the big question now, "Is there any quality difference between these different plants?"

I had paint problems from the one in California, but that was ages ago. It probably does not count. Where were the more recent bad, and good ones from?

- Jack
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