Help! I think the Gryphon died

***Jackpine*** · #1 Thu, January 27th, 2011, 11:25 AM

OK, this is really beginning to sound to me like a cable problem, although in your first post, did you say you actually tried it with a new cable? If so, it's not that.

Another possibility is something got corrupted in the firmware, which Bill can fix. Having your truck at Level 2 complicates things, but Bill can work around it. I have to think your screen driver's fine if it lights up when connected to the PC.

You'll need to submit a trouble ticket: Support Login That's the best way I know of to get things working now.

- Jack

97f150kid · #2 Thu, January 27th, 2011, 12:07 PM

Quote:

Originally Posted by JackandJanet

OK, this is really beginning to sound to me like a cable problem, although in your first post, did you say you actually tried it with a new cable? If so, it's not that.

Another possibility is something got corrupted in the firmware, which Bill can fix. Having your truck at Level 2 complicates things, but Bill can work around it. I have to think your screen driver's fine if it lights up when connected to the PC.

You'll need to submit a trouble ticket: Support Login That's the best way I know of to get things working now.

- Jack

yea i know, i was a beta tester for edge for a while and ran into the cable issue, almost identical, but when i switched the cable then with a known good, it worked no problem. I cant update the firmware/calibration while in a tune can i? (ive never done it since i got the programmer

) I did email bill almost word for word my first post to see if he can do anything about it, as i wasnt sure how much he was on here. Thanks for your help Jack!

***Jackpine*** · #3 Thu, January 27th, 2011, 01:58 PM

Quote:

Originally Posted by 97f150kid

yea i know, i was a beta tester for edge for a while and ran into the cable issue, almost identical, but when i switched the cable then with a known good, it worked no problem. I cant update the firmware/calibration while in a tune can i? (ive never done it since i got the programmer

) I did email bill almost word for word my first post to see if he can do anything about it, as i wasnt sure how much he was on here. Thanks for your help Jack!

Bill may not see the email - there's too many things competing for his time, that's why I gave you the trouble ticket link.

As far as I know, you're right, you can't update the firmware while in a tune. But, Bill CAN work magic in that respect. He can also give you a stock writer setting to return your truck to stock so you'll be able to start over once you're fixed.

- Jack