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| Phoenix Switch-On-The-Fly Chip (DISCOUNTINUED) (Disabled) Power Hungry no longer sells the Phoenix/TS chip, but if you need custom tuning we can recommend a few really good tuners that will be able to still provide tuning and support for your chip. If you have any other questions or comments about the Phoenix/TS chip, please post it here. |
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#1
Mon, May 2nd, 2011, 12:06 AM
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#2
Wed, May 4th, 2011, 04:40 PM
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customer service
i do have to say. php has the worst customer service i have ever had to deal with. i have emailed with no response. called countless times and havnt got ahold of anyone or corey wasnt in. and have been on this forum waiting for replies and nothing. as far as im concerened i just wasted 400.00 dollars.
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#3
Wed, May 4th, 2011, 05:44 PM
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If you PM Cody, he's normally back to you pretty quick. It's a smaller company with tremendous growth and popularity. Hard to keep up with sometimes I guess. I have had great response from them when PMing them, but you're right, e-mails go unanswered a lot. I've only called twice, and was lucky both times apparently. Definitely NOT a waste of $400 though. REALLY HAPPY with my FU, and even ordered a GRYPHON because of it. Mileage and performance at the flip of a switch, love it.
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SHAWN 2000 F 250 CC LB 4x2, 6-sp, FU chip, WW, Turbomaster, Overboost Annihilator, BHAF, 35" ProComps on Flat Black 18" Mazzi Hulks, 4" DP, 5" Exhaust with muffler delete, ZooDad, Custom mesh grill, Boost, EGT, and Trans temp gauges. 2005 EX Limited, 4x4, CAI, NITTO TerraGrapplers on custom wheels, 3.5" DP, 4" Exhaust with muffler delete, Boost, EGT, and Trans temp gauges. GRYPHON. |
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#4
Thu, May 5th, 2011, 12:35 PM
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I've run a TON of different programming on my various 7.3L trucks and actually started tuning my own just because my preferences are so much different than everyone else out there. My best advice is to try a whole bunch of different tuners' programs and see what you like/dislike about each. There isn't one out there that will be perfect (for everyone's individual tastes) in all areas. Bill's tuning isn't perfect for everybody and he'll be the first to tell you that. I feel the same way about my own personal tuning....it's different, but I like it.
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Tuning, PCM flashing, and burning chips for 7.3s since 2008. Repairing all aspects of 7.3L Powerstrokes for 25 years. Eight 7.3L PSDs in the driveway including a 1994 Crown Vic and 1973 F100/2002 F350. Looking for the next victim. |
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