Question while waiting?

[boto]

Thanks, Jack. I wonder if the fact that my Win 7 professional is a 64 bit OS has anything to do with it? I can't help noticing Bill's byline: "...Windows 7 is only a little less annoying"

[Longshot270]

When you uninstalled it, did you wipe any trace of it?

My desktop is a 64 Win 7 and went through the same thing. Just make sure the computer is up to date. If you keep trying to install (and failing) the computer eventually recognizes that something is wrong. It will then do a diagnostic and finish the installation. I had the same issue and that is as much as I know on making it work. Doing the same thing and expecting different results is not the definition of insanity when it comes to Windows 7.

[Jackpine]

Originally Posted by boto

Thanks, Jack. I wonder if the fact that my Win 7 professional is a 64 bit OS has anything to do with it? I can't help noticing Bill's byline: "...Windows 7 is only a little less annoying"

It may - As a confession, I have not gotten Pegasus to connect properly to my old monochrome Gryphon on my new Win 7 professional 64 bit OS either. I don't have your error, but in spite of the fact that Pegasus SAYS the Gryphon is connected, the Gryphon's screen stays red and Pegasus appears to be frozen. Some day I'm going to HAVE to try to get this working, but, I have a working Pegasus on my older Win XP machines.

I suspect Longshot meant to say "every" trace of the previous install. A program I use to do this is Revo Uninstaller (the free version) and I always activate the "thorough" uninstall feature that wipes traces from the registry, as well as deleting folders and other traces. It's never caused me any problems when I've done this. (But it didn't fix my faulty Win 7 installation of Pegasus.)

- Jack

[RajunKajun59]

Originally Posted by JackandJanet

It may - As a confession, I have not gotten Pegasus to connect properly to my old monochrome Gryphon on my new Win 7 professional 64 bit OS either. I don't have your error, but in spite of the fact that Pegasus SAYS the Gryphon is connected, the Gryphon's screen stays red and Pegasus appears to be frozen. Some day I'm going to HAVE to try to get this working, but, I have a working Pegasus on my older Win XP machines.

I suspect Longshot meant to say "every" trace of the previous install. A program I use to do this is Revo Uninstaller (the free version) and I always activate the "thorough" uninstall feature that wipes traces from the registry, as well as deleting folders and other traces. It's never caused me any problems when I've done this. (But it didn't fix my faulty Win 7 installation of Pegasus.)

- Jack

Jack,
I know I am the customer here, but mine did the same thig yours did. To fix it I installed the USB Drivers maually through Pegasus after a PC restart and then reconnected the EVO/Gryphon after Pegasus was runnoig. Although I am sure you tried this, just thought I would throw it out there anyway.

Win7 64 Ultimate

[Jackpine]

Originally Posted by RajunKajun59

Jack,
I know I am the customer here, but mine did the same thig yours did. To fix it I installed the USB Drivers maually through Pegasus after a PC restart and then reconnected the EVO/Gryphon after Pegasus was runnoig. Although I am sure you tried this, just thought I would throw it out there anyway.

Win7 64 Ultimate

I HAVE tried that, and it hasn't worked so far. But, NEVER be afraid to make a suggestion! None of us know everything and I find I am always learning, many times from forum members like you.

- Jack

[boto]

I finally overcame my apprehension and took the Gryphon off the truck, plugged it in the laptop w/ Pegasus running, and had to go back out and return the truck ecm to stock. Happily, the Gryphon forgave me and connected back through Pegasus, and it allowed me to access the custom downloads from the internet. I never had a problem with Gryphon staying red, and thankfully it turned out very straight forward. The test drive was very satisfying.