2010 F150 Truck can't be tuned

***Jackpine*** · #1 Wed, April 20th, 2011, 02:14 PM

As I said, Edge needs to resolve your problem in a "timely manner".

You need to "be on record" as having this difficulty. A snail mail letter to their president, sent registered or certified, requiring that they sign for it would establish your claim. I would not trust email or a phone call for this.

Do not be "nasty" in your letter. Simply point out that you paid a lot of money for something that right now is useless and that you expect them to make things right.

- Jack

Whit · #2 Wed, April 20th, 2011, 06:42 PM

So I just got off the phone with Edge Tech support and they said they will send my stock tune/info to an engineer, who will make a calibration code for my truck. Should be done in a couple days max. We'll see.

***Jackpine*** · #3 Wed, April 20th, 2011, 06:44 PM

Quote:

Originally Posted by Whit

So I just got off the phone with Edge Tech support and they said they will send my stock tune/info to an engineer, who will make a calibration code for my truck. Should be done in a couple days max. We'll see.

Good, that's what should have happened in the first place, I think.

- Jack

chill19872 · #4 Fri, April 22nd, 2011, 02:48 PM

Whit , i had some similar issues with my edge programmer which turned out to indeed be my truck. My question to you is have you ever taken this truck to the dealership since your purchase ??? If not there are some TSBs out for our trucks ( Tranny problems ) Had mine done earlier today and it has resolved the issue, and it was covered under my warranty.

Whit · #5 Mon, April 25th, 2011, 11:02 AM

So you just went in and asked them to reflash the TCM/PCM due to tranny problems? If so that I will try that. Thanks.

dj9060 · #6 Wed, September 7th, 2011, 05:27 PM

whit im having some issues with my cs to did u ever get yours reflash or resolve the problem